Welcome to Monsoons Restaurant (Mtwapa/Mombasa) - We have never thought of our restaurant as a temple of gastronomy, is just a place where the fish is fresh and exhilarating and the atmosphere is magic, alive and full of fun. We have Vacancies for a
WaitressMinimum Qualification: Certificate
Experience Level: Mid level
Experience Length: 2 years
Responsibilities•
Greet and escort customers to their tables
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Present menu and provide detailed information when asked (e.g. about portions, ingredients or potential food allergies)
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Prepare tables by setting up linens, silverware and glasses
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Inform customers about the day’s specials
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Offer menu recommendations upon request
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Up-sell additional products when appropriate
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Take accurate food and drinks orders, using a POS ordering software,order slips or by memorization
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Check customers’ IDs to ensure they meet minimum age requirements for consumption of alcoholic beverages
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Communicate order details to the Kitchen Staff
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Serve food and drink orders
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Check dishes and kitchenware for cleanliness and presentation and report any problems
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Arrange table settings and maintain a tidy dining area
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Deliver checks and collect bill payments
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Carry dirty plates, glasses and silverware to kitchen for cleaning
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Meet with restaurant staff to review daily specials, changes on the menu and service specifications for reservations (e.g. parties)
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Follow all relevant health department regulations
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Provide excellent customer service to guests
Requirements•
Proven work experience as a Waiter or Waitress
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Hands-on experience with cash register and ordering information system
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Basic math skills
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Attentiveness and patience for customers
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Excellent presentation skills
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Strong organizational and multitasking skills, with the ability to perform well in a fast-paced environment
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Active listening and effective communication skills
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Team spirit
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Flexibility to work in shifts
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Diploma; food safety training is a plus
Jumba Ruins Monsoons Restaurant
Mtwapa - Mombasa
Kenya
We are open from Tuesday to Sunday from 11.00 am to 5.30 pm
Telefon: +254 733774623
